Payment Policy
Effective Date: January 3, 2025
At SmileLuis, we strive to make your shopping experience easy, secure, and hassle-free. This Payment Policy outlines how we process payments for orders placed on our website.
Accepted Payment Methods
We accept a variety of payment methods to suit your needs. These include major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods.
Payment Authorization and Security
Once your payment is processed, it will be authorized and securely handled by our payment gateway, ensuring that your information remains protected. We utilize encryption technology to safeguard all transactions.
Payment Process
After you complete your order, we will process the payment immediately. You will receive an order confirmation email once your payment has been successfully processed.
Fraud Prevention
SmileLuis takes fraud prevention seriously. We reserve the right to cancel any order that we suspect may involve fraudulent activity. This includes verifying your payment information, identity, and shipping details.
Currency
All transactions are conducted in U.S. Dollars (USD). For international customers, currency conversion may apply depending on your payment method and bank.
Payment Errors
If an error occurs with your payment, you will be contacted by our customer service team. In such cases, we will work with you to resolve the issue as soon as possible.
Taxes and Fees
Sales tax will be applied to your order where applicable, based on the shipping address. Additional fees may also apply depending on your chosen payment method or location.
Contact Information and Support:
If you have any questions or require more information regarding our Delivery Policy, please feel free to contact our customer service team:
Address: 532 James Ave SE Grand Rapids, Michigan(MI), 49503
Phone Number: (616) 451-3236
Email: info@smileluis.com
Website: smileluis.com